Contact Us

Have you seen our frequently asked questions? You'll find answers to many of the common questions our customers have.

 

If you can't find the answer to your query and need to get in touch, please complete our Contact Form or get in touch with the relevant department below and a member of our team will be happy to help.

Contact Details

Telephone: +44 3447 707 070

 

E-mail: Use the Contact Form and select the relevant option from the list in the Nature of Query section.

 

Opening Hours: Monday - Friday 08:00 - 22:00 | Weekends 09:00 - 22:00

Telephone: +44 3432 081 808

 

E-mail: group.travel@stenaline.com

If you have a disability, reduced mobility or other impairment & require assistance please advise us of your specific requirements by contacting us with your booking reference via telephone at least 48 hours before departure or via e-mail at least 7 days before departure.

 

Telephone: +44 3447 707 070 (at least 48 hours prior to departure)

 

E-mail: Use the Contact Form and select 'Accessible travel' as the nature of your query (at least 7 days before departure).

 

Please visit our dedicated Freight website at www.stenalinefreight.com

 

Telephone: +44 8450 704 000 (from the UK, calls to 0844 and 0845 numbers cost 7p per minute plus your phone company's access charge.)

Telephone: +44 3447 707 070

 

E-mail: Use the Contact Form and select 'Business traveller / Extra' as the nature of your query.

Telephone: +44 3447 707 070

 

E-mail: Use the Contact Form and select 'Business traveller / Extra' as the nature of your query.

 

Opening hours: Monday - Friday 08:00 - 20:00 | Saturday 09:00 - 18:00

Telephone: +44 3443 350 027

Contact Form

The information you provide is used to create a support case with us. It is stored for up to 12 months and will be linked to your customer profile if applicable. Stena Line uses the data based on legitimate interest to better understand how we can provide premium services to our customers. None of this data will be shared with other companies or partners.

 

For further information on Stena Line's processing of personal data please read our privacy policy.

Need to attach a file? You will receive an e-mail shortly after submitting your query; please reply to this e-mail and attach your document(s) to your e-mail.

Postal Address

Stena Line Limited

Stena House

Station Approach

Holyhead

Anglesey

Wales

LL65 1DQ